We are into October 2021 …….
As a business and a family we asking all customers to carry on social distancing and to wear face coverings whilst moving around the pub or approaching the bar. Please ensure you understand and respect all the measures that will still be required. As always any changes will be updated on this site as we are still in an ever changing time. Thank you
At A Glance…… entry to the pub is to be made via the main front door or the back LOW DOOR . Face coverings are still being asked to be worn. You must still use hand sanitises on arrival and regularly during your visit. On arrival we will seat you to your booked table. Table service will still be provided but if you need to approach the bar for any reason you must wear a face covering or approach the sceen. There will still be no available standing at the bar, we require you to be seated if you are indoors. If you are sitting in the garden, you will still need go to the kitchen counter to request a table and to place any orders and for all payment. Any persons disrespecting any member of staff, other customers or refusing to respect and carry out our policies will be refused service. We still require you to observe social distancing towards our staff and other customers. You also need to carry on asking yourselves the following questions – Have you any symptoms of being ill? Have you been in contact with anyone with symptoms or confirmed COVID -19? Have you been to an area or country that has high infection risk ? If you have said yes to any of the above, PLEASE DO NOT VISIT.
Please be aware we reserve the right to refuse entry and also to close earlier than the times given with out notice.
YOU NEED TO FOLLOW THE REGULATIONS IN THE PLACE YOU LIVE IN AND please BE SENSIBLE, and maybe just think about places that you are thinking of visiting and give those places love and care.
We would like to give you an idea of how The Mount Pleasant has opened its doors back in 2020 and explain and show you what we have done and put in place with regard to COVID-19.
We would like to start by saying that safety is extremely high for us as not only is this our business but it is also our home, we want to protect you and us all, it’s like opening our lounge up ! We are testing as a family twice a week and have all had our first and second vaccine. Any staff that start to rejoin the team will be tested regularly and have had the first vaccine.
We have risked assessed our business in line with the Government guidance on COVID-19. To protect other customers, staff and family we reserve the right to refuse service to those showing ill symptoms or those disrespecting any of the measures that we have put in place.
We ask that you yourselves ask the following questions before you visit.
Have you any ill symptoms?
Have you been in contact with anyone showing ill symptoms or confirmed COVID -19?
Have you been to an area that has a high risk infection?
If you have answered yes to any of the above, please do not come to the pub.
Hopefully you have said no to them and you feel ready to venture out, so ………
What to expect on arrival
We have changed the way you enter the pub. Main access is via the main front door but you can also use the back door which is VERY LOW. At the front you will find a path directing you. We are still asking you to wear a face coving whilst using the pub, except when seated at a table. At the main door before you walk in we have a sanitisation stations on the wall that you must use before entering the premises.
Hopefully you will have booked a table for food as this is recommended for food, as our capacity has been reduced and we are entering into colder days. On arrival you will be greeted and shown to your booked table. We have two outdoor spaces, the first being the area you have just walked through which is our ‘terrace’ as we have nicknamed it. We have placed three tables with good social distancing and umbrellas, and there is also three two seater benches. The second outside space is our back garden which has Four tables. These also have umbrellas and large social distancing space around them. If you have decided to stay in the back please ring bell at the back kitchen door station to place orders.
Any one with dogs must keep them on leads at all times in the outside space and indoors, they must be cat friendly, people and other dog friendly. Our garden is not a dog toilet AND If your dog does not like cats DO NOT BRING IT ONTO THE BACK GARDEN
We don’t want you to be disappointed that our outside spaces don’t have kids play areas as our garden is a formal beer garden and the front is on a main road. We feel that we need to make you aware that our garden and outside spaces are not a suitable children’s play ground and Children can not be left unsupervised in any outside space at the pub.
Booking a table
We recommend booking for food and we will take bookings for drinks too. A pre ordering option is available or you can order at your table .
Use of the toilets
We ask you to put face mask on when moving around the pub. Our toilets are strictly one in one out and we have locks on the outer doors, and with the back door for exit use this now gives less activity for any one waiting. Everyone that passes by the corridor should have a face mask on or give way to others. Inside the toilets you have it all to yourself and this will give you space, time and comfort to be able to wash your hands properly. We have cleaning products in the toilets that you can also use for more peace of mind. As with the whole building we have a HTP system in place ( high touch points) and all the staff are trained in all areas of HTP. The toilet HTP are done on a regular time slot or done after each use. Once you leave the toilets we also have two sanitisation points on the wall in the corridor.
About service and the team
All members of our team are trained and aware of HTP, hand washing procedures and social distancing measures that are in place. In our working spaces we have five hand sanitisation stations and two hand washing stations. We also test regular as a family and test our team.
Please be assured that our hand Washing/sanitisation is extremely high and we all wash our hands correctly before during and after each task. Our team will be in face masks. Any cloths used to carry food are single use.
We do not lay up any tables and condiments, butters and sugars are single serve.
We have menus that are laminated, and once you have ordered that menu will go into our cleaning system before it is put back into circulation. If you are not happy with these menus please ask for a paper menu or look on line as all our menus can be found here on this web site.
Our premises already complies with Safe Food Better Business that the government have in place for all food premise and we are proud to say that in the 34 years of dealing with them we have always had a high rating and excellent reports. We run our business on a strict clean as you go motto and I can confidently say that safety and cleanliness in our kitchen, bar and handling and storing of all food and drink and personal hygiene is extremely high.
The table and area you will be seated at will have under gone a complete clean and during your visit HTP cleaning around the pub will be very regular and we are all aware of cleaning after and area has been seen to be used or touched.
The bar itself is half screened with built in Perspex with low opening on each side. There is no standing at the bar or in the bar area. In the pub we have four sanitisation stations. Theses are situated on entry to the snug, bay window, the forge and in the middle bar area. We feel confident that when you move around the premise we have placed sanitisation stations in all areas of concern, there is no excuse not to have clean hands!
We have reduced our seating capacity in all areas of the premises and we have no standing areas inside or around the bar. Our tables and seating have been placed in guidance with the 2 meter and 1 meter plus distancing.
The Top Bar
Tables have been removed in this area to create space for movement of our staff coming from the kitchen and bar and also for customers moving in and out of the Forge. We have created a small area for up yo 4 people to sit comfortable in front of the wood burner.
Our Forge is a naturally large open and airy room. We have removed tables and again the table spacing is in guidance with the Government guidance. In this room we have five tables that can be adapted to variation of covers required.
The Bay Window
This beautiful room now has three tables. Two tables of four and one table of two. Please be advised that we no longer have books and games available and if you have children we recommend that you bring things to entertain them with. In all areas we like to keep air flow with windows open and in the bay window we do like to have windows open as much as we can.
In this room we have now only two tables of three and two . We would like to offer this room to family’s and friends as a room that can be private. We understand that for some it is still very unsettling times and we will always do our best to provide comfortable places for you to be. To have more information on this service again please talk to Sarah and she will advise you.
The Main Bar
The sofa area is still available but for a maximum of six people to sit at. The other tables have been placed in the correct social distancing and we now have three tables which are two tables of four and one table of two.
So, that’s a lot of information but we what you to feel safe and we what you to help us keep our doors open and thank you for respecting the measures that we have put in place.
Please let’s all remember to be kind have good personal hygiene and mindfulness of each other and stay strong and well in these surreal times.
If you have any other questions please feel free to contact us and have a chat 🤗