WE ARE NOW IN ANOTHER LOCK DOWN SO HAVE HAD TO CLOSE OUR DOORS AND CAN ONLY SERVE TAKE AWAYS.
I am leaving this page as it is because it is exhausting changing it all the time. You will now find below what tier we are in and then a list of each tier regulation which you will then be able to see how we are operating our business. Hopefully this will give you all the information to be able to work out if you can come to the pub and what to do when you get here!!!!
WE ARE UNDER – LOCKDOWN.
Tier Listing and what they mean in regard to our business
TIER ONE – we can open for bookings for food and drink. It must be table service only and you are required to stay seated and if you leave your table for any reason face coverings must be used. The rule of six applies for indoors and outside. No alcohol can be served after 10pm. Face coverings and track and trace legal requirement.
TIER TWO – we can open only as a restaurant, which means bookings can be taken for food and alcohol can only be consumed during that meal. No mixing of households indoors. It must be table service only and you are required to stay seated and if you leave your table for any reason face coverings must be used. No alcohol can be served after 10pm. Face coverings and track and trace legal requirement
TIER THREE– can only operate as a take away.
TIER FOUR – can only operate as a take away
LOCKDOWN – can only operate as a take away
The requirement of face coverings by customers whilst inside the premise came into effect on Thursday 24th September. Face coverings are a legal obligation, except when seated at a table to eat and drink.
You are required by law to give track and trace details. If you do not want to we can not offer you service or admittance to the pub. We have the NHS test and trace scan codes as you arrive, if you do not have the app or ability to use this we will take details.
Also from the date above table service only, so for the love of all things cute and fluffy …sit down!
We have been running our pub and take away service under all the regulations from the start and continue to risk cases our business on a daily basis. PLEASE READ THE INFORMATION ON THIS PAGE and take note of booking, pre ordering and hours, and on all information on how to navigate the pub when open. Thanks
YOU NEED TO FOLLOW THE REGULATIONS IN THE TIER THAT YOU LIVE IN AND IF YOU ARE IN A HIGH TIER, BE SENSIBLE PLEASE, and maybe just think about places that you are thinking of visiting and if you really need to and what harm you are potentially doing ???
- DEVON IS LOCK DOWN
We would like to give you an idea of how The Mount Pleasant has opened its doors and explain and show you what we have done and put in place with regard to COVID-19.
We would like to start by saying that safety is extremely high for us as not only is this our business but it is also our home, we want to protect you and us all, it’s like opening our lounge up !
We have risked assessed our business in line with the Government guidance on COVID-19. To protect other customers, staff and family we reserve the right to refuse service to those showing ill symptoms or those disrespecting any of the measures that we have put in place.
We ask that you yourselves ask the following questions before you visit.
Have you any ill symptoms?
Have you been in contact with anyone showing ill symptoms or confirmed COVID -19?
Have you been to an area that has a high risk infection or live in a high tier?
If you have answered yes to any of the above, please do not come to the pub.
Hopefully you have said no to them and you feel ready to venture out, so ………
What to expect on arrival
We have changed the way you enter the pub. All access is via the main front door only. Here you will find a path directing you. You will need to wear a face coving whilst using the pub, except when seated at a table. At the main door before you walk in we have a sanitisation stations on the wall that you must use before entering the premises. Any persons that feel unable to make this journey can ask for assistance at the station by the kitchen door.
Hopefully you will have booked a table for food as this is highly recommended as our capacity has been reduced. You need to follow the regulations in the place you live. On arrival you will be greeted and shown to your booked table. We are required by law to take a name & phone number for track and trace. We have two outdoor spaces, the first being the area you have just walked through which is our ‘terrace’ as we have nicknamed it. We have placed three tables with good social distancing and umbrellas, and there is also three two seater benches. We have lavender pots at the front which are spaced 1 meter plus to remind you of social distancing. TABLE SERVICE ONLY PLEASE DO NOT APROCH THE BAR . The second outside space is our back garden which has three tables…..Which is unfortunately now closed for winter, but we have outside table at the rear of the pub carpark which is off the main road. These also have umbrellas and large social distancing space around them. If you have decided to stay in the back please feel free to ring bell at the back kitchen door station to place orders, or one person only from your group can enter the pub via the main door to place an order. Any one with dogs must keep them on leads at all times and they must be cat friendly, people and other dog friendly. We ask that you refrain from bringing your dirty glasses back into the bar, we will collect them.
Booking a table
We consider booking essential for food as we are at a reduces capacity so we highly recommend that you do book a table or call up if you are considering a spur of the minute outing. You will need to pre orders at all times. It helps in so many ways, we have better control on our ordering and stock, we can cook fresh to order and in these times of social distancing it reduces the contact time spent at tables taking orders for us and you ……oh and its saves menu cleaning and paper waste 🙂
Use of the toilets
You will need to put face mask on when moving around the pub. We have closed off access to the premises by the back door so we can ensure that the corridor is for gaining access to both toilets. Our toilets are strictly one in one out and we have locks on the outer doors, and with the back door not in use this now gives plenty of safe space for any one waiting. Inside the toilets you have it all to yourself and this will give you space, time and comfort to be able to wash your hands properly. We have cleaning products in the toilets that you can also use for more peace of mind. As with the whole building we have a HTP system in place ( high touch points) and all the staff are trained in all areas of HTP. The toilet HTP are done on a regular time slot or done after each use. Once you leave the toilets we also have two sanitisation points on the wall in the corridor. The door to the corridor has a sanitation point now on the door as its getting a bit cold and we need to shut this door, so use this pump before you touch the handle.
About service and the team
All members of our team are trained and aware of HTP, hand washing procedures and social distancing measures that are in place. In our working spaces we have five hand sanitisation stations and two hand washing stations.
Please be assured that our hand Washing/sanitisation is extremely high and we all wash our hands correctly before during and after each task. Our team will be in face masks. Any cloths used to carry food are single use.
We do not lay up any tables and condiments, butters and sugars are single serve.
We have menus that are laminated, and once you have ordered that menu will go into our de contaminating system before it is put back into circulation the following day. If you are not happy with these menus please ask for a paper menu or look on line as all our menus can be found here on this web site.
Our premises already complies with Safe Food Better Business that the government have in place for all food premise and we are proud to say that in the 34 years of dealing with them we have always had a high rating and excellent reports. We run our business on a strict clean as you go motto and I can confidently say that safety and cleanliness in our kitchen, bar and handling and storing of all food and drink and personal hygiene is extremely high.
The table and area you will be seated at will have under gone a complete clean and during your visit HTP cleaning around the pub will be carried out approximately every 15/30 minutes or after and area has been seen to be used or touched.
The bar itself is screened with built in Perspex with low opening on each side. There is no standing at the bar or in the bar area, it is all table seated service. In the pub we have four sanitisation stations. Theses are situated on entry to the snug, bay window, the forge and in the middle bar area. We feel confident that when you move around the premise we have placed sanitisation stations in all areas of concern, there is no excuse not to have clean hands !
We have reduced our seating capacity in all areas of the premises and we have no standing areas inside or around the bar. Our tables and seating have been placed in guidance with the 2 meter and 1 meter plus distancing.
The Top Bar
Tables have been removed in this area to create space for movement of our staff coming from the kitchen and bar and also for customers moving in and out of the Forge. We have created a small area for up yo 3 people to sit comfortable in front of the wood burner.
Our Forge is a naturally large open and airy room. We have removed tables and again the table spacing is in guidance with the Government guidance. In this room we have five tables of four that can be adapted to variation of covers required.
The Bay Window
This beautiful room now has three tables. Two tables of four and one table of two. Please be advised that we no longer have books and games available and if you have children we recommend that you bring things to entertain them with. In all areas we like to keep air flow with windows open and in the bay window we do like to have windows open as much as we can.
In this room we have now only two tables of three and two . We would like to offer this room to family’s and friends as a room that can be private. We understand that for some it is still very unsettling times and we will always do our best to provide comfortable places for you to be. To have more information on this service again please talk to Sarah and she will advise you.
The Main Bar
The sofa area is still available but for a maximum of six people to sit at. The other tables have been placed in the correct social distancing and we now have three tables which are two tables of four and one table of two.
So, that’s a lot of information but we what you to feel safe and we what you to help us keep our doors open and thank you for respecting the measures that we have put in place.
Please let’s all remember to be kind have good personal hygiene and mindfulness of each other and stay strong and well in these surreal times.
If you have any other questions please feel free to contact us and have a chat 🤗